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4 Foxtrot coffee shops in Dallas close unexpectedly and permanently

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Foxtrot, a retail store and coffee shop that has spread across the United States and into four Dallas locations, closed abruptly during service on Tuesday, April 23, 2024.

All four Dallas stores are closed permanently. The company has announced it plans to file for bankruptcy protection, and employees were told in an emailed FAQ the morning of April 23, 2024 that “as of the end of the day today, you will no longer be employed.”

“You are not to report to your assigned work location on or after Wednesday, April 24, 2024, unless specifically requested to do so,” the document says.

The company had 33 shops nationwide, in Chicago, Washington, D.C., and parts of Texas, according to the Chicago Tribune.

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Jim Strode, the landlord for the Foxtrot in Snider Plaza in University Park, said staff and customers were notified at about 10 a.m. on April 23, 2024. At lunch, Strode and his team were already brainstorming about next steps, he told The Dallas Morning News.

A memo from another Dallas shop told employees that managers “had no clue about anything before this morning.”

In the letter from parent company Outfox Hospitality, company execs wrote, “We explored many avenues to continue the business but found no viable option despite good faith and exhaustive efforts.”

The four Foxtrots in North Texas are on Knox Street, on McKinney Avenue in Uptown, on Greenville Avenue in East Dallas and in University Park, near Southern Methodist University.

Foxtrot is a Chicago-based company that was created to be part coffee shop and part convenience store, with an emphasis on delivering upscale grocery items like pints of Jeni’s ice cream, bottles of wine and flowers. In late 2023, Foxtrot merged with Dom’s Kitchen and Market, which then had just two stores in Chicago.

Foxtrot and Dom’s formed Outfox Hospitality, and the website Grocery Dive at the time said the merger might help both companies expand into new markets. It isn’t clear yet why the bankruptcy and abrupt closures happened so quickly after the merger.

We understand that this news may come as a shock, and we apologize for any inconvenience it may cause,” reads a note to customers on the company’s Instagram page.

Foxtrots in North Texas were at 2822 McKinney Ave., Dallas; 3130 Knox St., Dallas; 3606 Greenville Ave., Dallas; and 6565 Hillcrest Ave., University Park. All are closed permanently, according to the company, as of April 23, 2024.

For more food news, follow Sarah Blaskovich on X (formerly Twitter) at @sblaskovich.

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